PRIVACY POLICY

Bajilaiv Privacy Policy — Your Data is Safe With Us

Bajilaiv treats the protection of your personal data as its highest priority. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL encryption
All your data is encrypted with 256-bit SSL
GDPR compliant
Internationally compliant standards

Summary: bajilaiv does not sell your data. We only collect what is necessary to provide our services and ensure your security. Reading this policy will tell you exactly what data we collect, why we collect it, and how long we keep it.

1

Introduction and scope

Bajilaiv (referred to as "we", "us", or "the platform") is an online gaming and Sports Betting platform. We believe that the privacy of users' personal information is a fundamental right — and this Privacy Policy was built on that belief.

This Privacy Policy applies to all members using the bajilaiv website, mobile app, and any related services. By using our platform, you are agreeing to this Privacy Policy.

Our data processing is aligned with international privacy standards, particularly the principles of GDPR. If you have any questions about this policy, feel free to reach us at support@bajilaiv.app at any time.

This Privacy Policy was last updated in January 2026. In the event of significant changes, registered members will be notified via email.

2

What information we collect

Bajilaiv collects various types of information in order to provide its services. Below, this is broken down into three main categories:

a) Information you provide directly:

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Home address and postal code
  • Identity documents (NID, passport, or driving license)
  • Payment information (bKash/Nagad number, bank account details)
  • Messages and complaints submitted to support

b) Collected automatically:

  • IP address and device type
  • Browser Information & Operating System
  • Login time and location data
  • Gaming and betting activity records
  • Transaction History

c) From third parties:

  • Transaction verification data from payment gateways
  • KYC Data from Identity Verification Services
  • Risk Data from Fraud Prevention Services
Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Account communications and OTP Yes
NID / Passport KYC Verification Yes for Withdrawal
Payment Information Deposit/withdrawal process Yes
IP Address Security and fraud prevention Automatic
3

How Your Data Is Used

Bajilaiv uses the information it collects solely for specific, legitimate purposes. Under no circumstances is your data used for anything beyond those stated purposes.

  • Service Delivery: To manage account creation, process transactions, and deliver gaming services.
  • Identity Verification: To create a safe environment through KYC and age verification.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve issues, review complaints, and provide support.
  • Legal obligations: To comply with regulatory reporting requirements and legal obligations.
  • Platform Improvement: To analyze user experience and improve our services.
  • Promotions: To send you bonus and offer communications, where you have given consent.

Marketing Communications: You can opt out of marketing emails or messages at any time — either through your account settings or by unsubscribing directly.

4

Who your information is shared with

Bajilaiv never sells members' data to third parties. However, to deliver our services and meet legal obligations, we may share limited information with certain specific parties:

  • Payment Providers: For transaction verification with bKash, Nagad, Rocket, and banks.
  • KYC Providers: With trusted partners for identity verification.
  • Technology partners: With hosting, cloud storage, and security service providers.
  • Law Enforcement: Where required by a court order or legal obligation.
  • Regulatory authority: For licensing and compliance reporting purposes.

Confidentiality agreements are in place with all third parties. They may only use your data for the specific purposes agreed upon.

GDPR Standard Contractual Clauses are followed for all international data transfers.

5

Cookies & Tracking Technologies

Bajilaiv uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain security.

The cookies we use:

  • Essential cookies: Login sessions and security tokens are essential — the site cannot function without them.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand time spent on each page (no personally identifiable data is collected).
  • Security Cookies: To detect fraud and bot activity.

You can disable cookies through your browser settings, though this may limit certain features of the site.

6

Data Protection Methods

Bajilaiv uses industry-leading technology to protect your data across multiple layers of security:

  • TLS/SSL Encryption: All website and app communications are encrypted with 256-bit SSL.
  • Database Encryption: All collected data is stored in encrypted form.
  • Two-factor authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against external threats.
  • Access controls: Only authorized personnel can access data on a need-to-know basis.
  • Regular security audits: Regular penetration testing conducted through third-party providers.

In the event of a data breach, affected members will be notified within 72 hours.

7

Data Retention Period

Bajilaiv does not retain any data longer than necessary. Retention periods vary by data type:

Data Type Retention period
Account Data (Active Members) For the duration of account activity
Transaction records 5 Years (Legal Requirement)
KYC documents 5 years after account closure
Support Conversations 3 years
Log & Session Data 1 Year
Marketing Preferences Until Consent is Withdrawn

Once the retention period ends, data is securely deleted or anonymized.

8

Your Rights

Under GDPR and international privacy laws, you have the following rights over your personal data. To exercise any of these rights, contact us at support@bajilaiv.app.

9

Children's privacy

Bajilaiv is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. Age verification is mandatory at registration, and KYC documents may be requested in cases of suspicion.

If a parent or guardian believes their child has registered an account by mistake, please contact us immediately at support@bajilaiv.app. We will promptly close the account and delete any associated data.

To read our detailed policy on the protection of minors, Responsible gaming View the page.

10

Third-Party Links & Services

The bajilaiv platform does not contain links to external websites. However, if you are redirected to a payment gateway or KYC provider's page, that party's own privacy policy will apply. bajilaiv is not responsible for how those parties handle your data.

For payments, bKash, Nagad, and Rocket each have their own privacy policies, which also apply during transactions.

11

Policy Updates

Bajilaiv may update this privacy policy when necessary. In the event of any changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address in the event of any major changes.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.

Checking this page regularly will keep you up to date with the latest changes.

12

Contact us

For any questions, requests, or complaints regarding our privacy policy, please get in touch:

  • Email: support@bajilaiv.app
  • Live Chat: Log in to the platform at any time
  • Help Center: Help Center Page View

Data requests (access, deletion, correction) are typically processed within 30 business days.

For more information, visit our FAQ page or you can view Help Center Contact us.

Your Rights Over Your Data

What You Can Request Under GDPR and International Privacy Laws

Right to Access

The right to know what personal data we hold about you and to receive a copy of it.

Right to rectification

The right to request correction of inaccurate or incomplete data.

Right to Deletion

The right to request deletion of your data under certain conditions ("Right to be Forgotten").

Right to Restrict Processing

The right to request that processing of your data be restricted under certain circumstances.

Right to data portability

The right to receive your data in a machine-readable format.

Right to object

The right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@bajilaiv.appto email us. We will respond within 30 days.

Why we are trusted

Our commitment to protecting your data at bajilaiv

256-bit SSL encryption
All your transactions and personal data are protected with bank-grade encryption. No one can intercept or read your information in transit.
Data Is Never Sold
We never sell your data to advertisers or third parties. Your information is used solely to serve you.
GDPR compliant
We follow internationally recognized privacy standards. Your rights — to access, correct, and delete your data — are fully guaranteed.
Limited Retention
Data is not retained beyond what is necessary. After the specified period, it is securely deleted or anonymized.
Limited Access
Only authorized personnel can access data on a need-to-know basis. All access is logged and reviewed regularly.
Quick Notification
In the event of a data breach, affected members will be notified within 72 hours and the issue will be resolved promptly.

Privacy Policy FAQs

Answers to the Most Frequently Asked Questions

Absolutely not. We never sell members' personal information to any third party. Your phone number and email are used solely for account-related communications and security purposes.

Your identity documents are stored with 256-bit encryption and used exclusively for KYC verification. After verification, the original document images are kept on a restricted-access secure server, viewable only by our authorized compliance team.

Transaction records and KYC data may be retained for up to 5 years after account closure due to legal requirements. After this period, all data is securely deleted. You may request deletion of your data at any time, though legal restrictions may apply.

Yes, at any time. You can opt out of all marketing communications from the Notifications section in your account settings. There is also an "Unsubscribe" link at the bottom of every marketing email. Note that essential security and account-related messages will still be sent regardless.

Yes, this is your right. Email support@bajilaiv.app with the subject line "Data Export Request". After identity verification, a complete copy of your data will be sent to you in a machine-readable format within 30 days.

Your Data Is Safe — Join Now

Your privacy is protected at bajilaiv. Register now, claim a 100% bonus on your first deposit, and play on Bangladesh's most secure gaming platform.

For 18+ only. Your information is always kept secure.

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